Refund and Returns Policy
At SMM Lux Expert, we provide digital products and services. Due to the nature of these products, we do not offer refunds once a service has been delivered. However, we are committed to ensuring customer satisfaction and offer the following guidelines for claims, corrections, and refunds.
1. Claims and Corrections
- Timeframe: If there is an error with your order or service, you have 6 hours to report the issue to us. After this period, it is no longer possible to request a correction or refund.
- How to File a Claim: To report an error or request a correction, please fill out the contact form on our Contact Us page or contact us directly by email at support@smmluxexpert.com.
- Guarantee: We ensure that the service provided matches the description on our site, and we guarantee the quality of each product. The guarantee period for each service can range from 30 days to 6 months, depending on the product.
2. Refunds and Cancellations
- Cancellation Requests: If you wish to cancel your order, you have a maximum of 6 hours from the time of purchase to submit your cancellation request. After this period, cancellations, corrections, or refunds will not be accepted.
- No Refunds: As we provide digital services, we do not offer refunds after the service has been delivered.
3. How to Request a Refund or Cancellation
- Contact Us: To request a cancellation or report an issue, please fill out the contact form on the Contact Us page or email us directly at support@smmluxexpert.com.
- Please Note: Ensure that any requests are submitted within the timeframes mentioned above.
4. Exceptions
- No refunds or cancellations will be processed after the service has been completed or delivered. We strongly recommend reviewing your order before confirming your purchase.
By purchasing our services, you agree to the terms outlined in this Refund and Returns Policy.